Description
Below are some answers to frequently asked questions:
1. How long does it take for proofs to be sent after purchasing?
You can expect your proof within 24 hours once you have sent your wording. If any information is missing or is unclear, I will contact you ahead of time, but you may not receive your proof within the 24 hours specified timeline.
Office Depot, Office Max, Staples, Kinkos, UPS, CVS, Walgreens, Walmart, Shutterfly, Vistaprint.com, Overnightprints.com, etc. Office Depot, Staples, Office Max, Kinkos and UPS prefer PDF; however, Staples requires jpg when uploading online, so please be aware of that. Walgreens, Walmart, CVS and Shutterfly need jpg files. Office stores print on cardstock; photo stores print on photo paper.
For 5×7 invitations: A7 envelopes are needed (5.25×7.25); You can find them online, as well as in stores like Hobby Lobby, Michaels, Joanns, etc.For 4×6 invitations: 4.25×6.25 envelopes are needed; You can find them online, as well as in office supply stores (Office Depot, Office Max, Staples, etc)
Proofs:
Due to the extremely quick turnaround time for orders, I do NOT create proofs before a purchase is made.Most proofs are provided within 24 hours after purchasing once wording has been sent. All pieces must be approved before I email or begin printing your order. Once approved, NO more changes will be made. Always double check spelling and information. Should you need a change, you will be asked to pay an extra fee of $3.**Proofs are sent for a reason, so please always double and triple check the information: name, date, time, location, rsvp and registry information. I cannot be held responsible for mistakes you find once the proof has been finalized and printed. I try my best to not make mistakes, but they do happen, so please always check your proofs for everything and have someone else check, too!
*Due to the nature and complexity of the designs, I do NOT send out blank invitations for you to type in your own text. I type all of the wording and then send back a proof to you for approval. Please feel free to contact me before purchasing if you have any questions about the proof process.
*ONLY flattened PDFs and JPGs are sent. No other files will be emailed (that includes, PSD, EPS, GIF, PNG, etc). Please note: emailed files cannot be edited by the customer.
**Wedding Invitation Proofs – Proofs will be sent until you are happy with the invitations. If many proofs are being sent, there may be an extra charge. I will let you know if you are getting close to exceeding the number of proofs, but I am very lenient.
***Colors may vary by monitors. They may not print exactly as you see on the computer, but they should be somewhat close.
Note: If 30 days have passed after proofs have been provided, I will mark your order as shipped. If you contact me after 30 days, I will still make changes, but you will need to provide me with your order number.
Printing:
So if you order on Friday, your order will start printing immediately Monday morning.**Please allow up to 3 business days, although it typically only takes 1-2 days max for printing before shipping! Printing time does not included shipping time, and it is not for wedding invitations. Wedding invitations take much longer, typically 1-2 weeks to print before being shipped to you.**PLEASE NOTE: Once the order is dropped off at the post office, it is out of my hands, and I cannot control how long it takes for the order to arrive. Most orders are delivered within 2-3 days in the USA; however, there are glitches that are out of my control. Please contact me if there is an issue and you have NOT received your order within 5 business days.See the printing listings here:
Shipping:All items will be shipped via USPS Priority or First Class mail. Please contact me if you need it shipped another way.Double check your shipping address when purchasing! Notable Affairs will NOT be responsible for shipping items to an incorrect address. I ship to your address you fill out when purchasing. If your order is returned due to shipping address error, the customer will be required to pay an additional shipping fee. Notable Affairs will not resend the item for free. Extra shipping fee will be required.If you need to RUSH the shipping, there will be a $20 extra charge for express mail. Contact me when necessary, so I can make sure I can accommodate your request.Notable Affairs is NOT responsible for shipping delays due to the postal service routing mistakes or weather-related issues.***************************************************************
Refunds:Due to the customization of the items, refunds and exchanges are not offered. Proofs are sent for approval before anything is emailed or printed. If for some reason an error has been made on my part, please be sure to contact me for options.
Once proofs are emailed, NO refunds will be allowed due to customization of the items.
For major color printing discrepancies, please note that you may be required to send a photo of the invitation to ensure how I can troubleshoot the problem.
*Notable Affairs cannot be responsible for printing problems you may have with your own personal printer. I will try my best to help as much as possible, but all printers are different and require different settings. If you have too much trouble printing on your own, I recommend using an office store or local printing company in your area or you can purchase printing from Notable Affairs.
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-Heather